Skeelz Featured Placement Subscription Terms
Featured visibility, billing, renewal, cancellation, and refunds.
Effective date: September 18, 2026 • Version: 2026-09-18
These Terms apply when a Provider purchases an auto-renewable Skeelz Featured Placement subscription through the Apple App Store (iOS) or Google Play (Android) in the Skeelz mobile app. They supplement the Terms of Service and Provider Agreement.
1. What Featured Placement is
Featured Placement is a digital Platform feature that may increase a Provider’s eligibility for highlighted or prioritized marketplace visibility. It does not guarantee any specific search position, number of impressions, client contacts, requests, jobs, revenue, conversion, or return on investment. Skeelz may continue to apply relevance, service-area, availability, safety, quality, eligibility, or other ranking filters even while the subscription is active.
2. Billing and auto-renewal
Featured Placement is purchased in the Skeelz iOS app through the Apple App Store, or in the Skeelz Android app through Google Play, as an auto-renewable subscription. It is not sold on the Skeelz website. The store (Apple or Google, not Skeelz) charges your payment method and displays the subscription name, billing period, price, taxes if applicable, and renewal terms before purchase. The subscription automatically renews until it is cancelled before the renewal date, under the terms of the store you purchased it from.
3. Cancellation
Cancel through the store that billed you: in your Apple account’s subscription settings if you purchased on iOS, or in your Google Play subscription settings if you purchased on Android. Skeelz cannot cancel a store subscription for you. Cancelling normally stops future renewal but does not necessarily end the current paid period immediately. Deleting the Skeelz account ends Featured Placement on Skeelz immediately but does not cancel the subscription held with Apple or Google; you must cancel it in the store to stop future charges. Removing the Skeelz app does not cancel it either.
4. Refunds
Featured Placement subscriptions are billed by Apple or Google, so refund requests are handled by the store that charged you under that store’s refund process and policies. Skeelz does not refund Featured Placement through its Stripe-based project-payment refund workflow and cannot issue a refund for a store subscription. If a store refunds or revokes a purchase, Featured Placement for that purchase ends. Nothing in these Terms removes non-waivable refund rights under applicable law.
5. Eligibility and enforcement
Featured Placement is available only to eligible Provider accounts. Skeelz may remove or limit the display of a Featured Provider if the account is suspended, fraudulent, unsafe, materially misleading, legally restricted, or otherwise ineligible under Platform policies. Billing consequences depend on the reason, the policies of the store that billed the subscription, and applicable law; suspension does not automatically create a right to a refund.
6. Subscription status verification
Skeelz determines the Provider’s Featured status from subscription information verified directly with Apple or Google, including purchase, renewal, expiration, cancellation, grace period, failed payment, refund, or revocation. The status belongs to the Provider’s Skeelz account and applies on iOS, Android, and the website, but the subscription can be managed only in the store where it was purchased. A screenshot or an app’s local purchase confirmation is not conclusive if Apple or Google records show a different entitlement state.
7. Where Featured Placement is sold
Featured Placement is not sold on the Skeelz website and is not billed through Stripe. Purchase, restoration, and management are available only through the Apple App Store and Google Play in the Skeelz apps, and a purchase made outside those stores cannot activate it. Project payments between clients and Providers are separate and are not affected by Featured Placement.
Contact
Operator: Skeelz, operated by [LEGAL ENTITY NAME]
Mailing address: [MAILING ADDRESS]
General support: support@skeelz.ca
Website: https://skeelz.ca
